Five ways the pandemic may change consumer behavior

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Phase transitions and pandemic consumer behavior

By Blu Putnam, Chief Economist & Erik Norland, Senior Economist, CME Group

How the Pandemic Could Reshape Consumer and Business Behavior

  • Businesses might diversify crucial supply-line networks post-pandemic.
  • Individual savings rate might rise, companies could retain more cash.
  • Online shopping, home deliveries could rise over in-store business.
  • Business travel could be trimmed, working from home could increase.
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Phase Transitions and Policy Responses

  • Fiscal and monetary measures seek to contain economic damage.
  • Next phase is to assess severity of financial distress, make adjustments.
  • The rebuilding phase will likely require additional support programs.
  • State and local governments could require more federal assistance.
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