Five ways the pandemic may change consumer behavior Apr 08, 2020 Phase transitions and pandemic consumer behavior By Blu Putnam, Chief Economist & Erik Norland, Senior Economist, CME Group How the Pandemic Could Reshape Consumer and Business Behavior Businesses might diversify crucial supply-line networks post-pandemic. Individual savings rate might rise, companies could retain more cash. Online shopping, home deliveries could rise over in-store business. Business travel could be trimmed, working from home could increase. Read article Phase Transitions and Policy Responses Fiscal and monetary measures seek to contain economic damage. Next phase is to assess severity of financial distress, make adjustments. The rebuilding phase will likely require additional support programs. State and local governments could require more federal assistance. Watch video SEE MORE ANNOUNCEMENTS